Crunch Fitness operates over 200 clubs mostly located in metropolitan areas like New York City, Chicago, Los Angeles, San Francisco, Tampa, and Washington, D.C. The fitness chain is marketed as a no judgment, fun club. People appreciate its unique classes like bicycle-based yoga and dodgeball. There are different levels of clubs with a variety of amenities, so you should be able to find a location that meets your needs.
Even if you are a satisfied customer, a time may come when you need to use the Crunch Fitness cancellation form. This article will describe the process, the forms you will need, and any fees that exist.
About Crunch Fitness
The company operates two club brands, Crunch Fitness and Crunch Signature.
Fitness clubs offer the basic gym amenities. Signature is a step up, providing access to saunas, whirlpools, steam rooms, child sitting, an on-site DJ, and Bliss Spa products. Crunch membership costs are about average for the industry. Personal trainers are always available and will help guide you through your fitness plan and workout program.
Crunch Fitness Membership Fee
Since there are different club brands under the Crunch banner, and levels of membership in each brand, there is a wide variation in costs. Base memberships for one club access start for as little as $10 per month. However, they can go as high as $100 per month. Peak memberships, which allow access to all clubs, range from $25 to $130 per month. There is an annual fee (generally between $45 and $175) which is billed once a year. Some clubs have Kids Crunch programs for which there are additional fees, and there are corporate rates where members pay between $10 and $40 per month. To view the rates for a particular club, go to the JOIN page and choose a location.
Membership Cancellation Policy
The seven-day period immediately after you join a club is called “cool off”. This is a time when you can cancel your membership without paying a fee. If you decide to cancel after this time, you need to call the Crunch Fitness cancellation line at 1-866-428-9664 or complete the termination form in person at your local club. You will have to pay a fee for this service. If you cancel within three days of your monthly billing date, you will be have to pay for that month. If you have a prepaid membership, you will be charged for the remainder of the term, regardless of the timing of your cancellation.
You may also put your membership on hold due to medical, military, or travel situations. You must suspend your privileges for a minimum of two weeks and you can only use this status for eight weeks in a year. There is a holding fee of $5 per week for this program. You also complete this process at your local club and you must provide seven days written notice.
The Crunch Fitness cancellation process is not difficult but there are specific steps that you need to follow. The cancellation takes effect immediately but there is a fee that varies from club to club. You may also be charged for parts of months or years, depending on the type of membership and the timing of the cancellation. Though a description of this policy appears in the membership agreement, this process was the cause of the bulk of the complaints about Crunch Fitness. If you have had a cancellation experience, let us know! It would be helpful if you would share so that others can learn from your story.