Crunch Fitness Reviews

Crunch Fitness clubs are located in metropolitan areas like New York City, San Francisco, Chicago, and Washington, DC. In total, there are 225 clubs. The amenities include the basic gym equipment, a variety of unique classes, and facilities like saunas, full-service locker rooms, and personal training programs. All these offerings make Crunch Fitness an attractive alternative when you are seeking a club. But before you join, you should know how these clubs are rated using Crunch Fitness reviews.

This article will provide a review of the club, based on categories of costs, locations, amenities, and customer service.


Rating: 2/5

Crunch Fitness has about 225 locations. Though the club is popular and enrollment has grown over the past few years, the gyms are situated only in certain metropolitan areas. It is entirely possible that the nearest club is more than fifty miles away or in a different state. This geographical setup provides access to a limited number of communities.

Membership Costs and Fees

Rating: 4/5

The reviews for this category really depend on the gym and level of membership you choose.

  • Base memberships – give access to all amenities but at one club only. The costs can range from $10 to $100 per month and have an annual fee between $45 and $175.
  • Peak memberships – allow access to all clubs for a cost of between $25 to $130 per month. The annual costs are the same as above.

Some members say the value is worth it, others say pricey. In any case, it seems that most members feel they get their money’s worth and are positive about their decision to join.

Cleanliness & Maintenance

Rating: 4/5

Most members are happy with cleanliness and with the fact that equipment is in working order. All areas are well-maintained and organized so there is never a problem finding what you need to complete your workout. In some of the smaller, older gyms, there is overcrowding, which leaves some of these areas messy. However, the staff works to restore order to these areas quickly.

Lockers & Showers

Rating: 4/5

Some members commented that the locker rooms and shower areas are like a spa. All the facilities are modern and some are even luxurious. The areas are always well stocked and clean. There is an adequate number of private areas and the locker room never feels crowded. Everything is always in good working order.

Extra Amenities

Rating: 5/5

Members are overwhelmingly positive about the extras they receive, especially the Bliss Spa products in the shower areas. Saunas, steam rooms, whirlpools, and cold plunges all lend to the atmosphere and service. The highest rated area is the variety and quality of classes. A summary of the comments revolve around the fact that clubs offer fantastic classes and feature a variety of innovative workouts.

Customer Service

Rating: 4/5

Yelp reviews show that most are happy with the customer service and with the environment created in the clubs. There were raves about the personal trainers and the way they conduct assessments and classes. Some members were unhappy with the timing of their cancellation, but there were far fewer complaints about this process than with other fitness companies.

Crunch Fitness Verdict

Rating: 4/5

Crunch Fitness reviews show that the company delivers what they promise. There are very few negative reviews in any category. The only issue is that if you do not work or live near a major city, you may not be able to find a location convenient to you. There also seems to be some confusion due to the different types of clubs. However, if you are looking for a club with a no judgment, comfortable and fun environment, with the most unique and varied classes, then Crunch Fitness may be the perfect place for you. The overwhelmingly positiveCrunch Fitness reviews make the overall rating a 4/5.

Location Membership Costs & Fees Cleanliness & Maintenance Locker Rooms & Showers Extra Amenities Customer Service Verdict
2/5 4/5 4/5 4/5 5/5 4/5 4/5

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