Gold’s Gym Reviews

If you have been researching fitness clubs, you have probably come across Gold’s Gym. The fact that it has over 400 locations and a variety of amenities including cardio and strength equipment, studio classes, individual and group fitness training, pools, saunas, and tanning services makes it seem like a very attractive option for membership. It is also a company with over 50 years of experience in the industry. But before you join, it is important to learn all you can about the amenities listed above. This article will summarize Gold’s Gym reviews in all those areas so you can be a little more certain before making a decision.

Locations

There are over 400 Gold’s Gyms spread across 30 countries. You can find clubs in North America, South America, the Middle East, and even the Far East. Most of the locations are within the United States but with such a wide base, most members were able to find a club within 25 miles of home or work.
Rating: 5/5

Membership Costs & Fees

Membership costs and fees vary by location but the common levels and prices are:

  • Platinum – The Platinum membership is the top of the line, providing access to all amenities in any club. The cost is $39.99 per month with an initiation fee of $29.
  • Gold – Gold level members can also access all clubs but need to pay an extra fee for the kids’ club and tanning services. The monthly cost is only $29.99 per month but the initiation fee is $49.
  • Silver – The final level is Silver which provides access to one club only. The monthly dues are $19.95 and the initiation fee is $69. Silver members do not have access to pools or saunas.

Members noted that these monthly dues were about what they expected but some were unhappy with the cost of initiation.
Rating: 4/5

Cleanliness & Maintenance

A summary of Gold’s Gym reviews from Consumer Affairs indicates that the clubs are clean and well-maintained. Many members indicate that are able to work out on new equipment with updated technology. The complaints center around the fact that some clubs do not have enough equipment to accommodate members and that some people monopolize a certain piece of equipment so that it is available to others.
Rating: 4/5

Lockers & Showers

Not many Goreviews related to locker rooms and shower areas. The majority of reviews that did exist were very positive. There seemed to be adequate facilities for all members and reports are that both areas are clean and well stocked.
Rating: 5/5

Extra Amenities

Members were very positive about amenities like pools, saunas, and tanning areas. There were a few complaints that the kids’ club was more babysitting than organized activity but overall, families felt comfortable with this program. The fact that all these amenities were included in the Platinum and Gold memberships was happily noted by members.
Rating: 4/5

Customer Service

There were no complaints about the professionalism of the training staff. Rather, the negative reviews, posted on the Gold’s Facebook page, focused on the fact that there were not enough trainers needed to provide assistance or to monitor certain club areas. The largest area of complaint was concerning the cancellation process. Most felt that they were treated unfairly and that the staff ignored their personal issues.
Rating: 3/5

Gold’s Gym Verdict

Most of the areas were rated very highly and the sense is that members are extremely happy with the fact that their club is able to meet their individual needs. For these reasons, the overall rating is 4/5. Gold’s Gym seems to be able to fulfill its mission of providing members with all the tools and technology they need to achieve their fitness goals. It is a comfortable and convenient environment, with a sense of community that keeps members coming back.

Location Membership Costs & Fees Cleanliness & Maintenance Locker Rooms & Showers Extra Amenities Customer Service Verdict
5/5 4/5 4/5 5/5 4/5 3/5 4/5

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