Life Time Fitness is a chain of upscale workout clubs, operating in both the United States and Canada. There are 128 locations, with over thirty in major metropolitan areas. Many of the locations are open 24/7 and have amenities including personal trainers, pools, childcare services, and a LifeSpa and LifeCafe. With such a variety of services, there are numerous customer Life Time Fitness reviews. This article will summarize these Life Time Fitness reviews, looking particularly at the areas of Lifetime Fitness prices, locations, facilities, amenities, and customer service.
Of the 128 locations, three Life Time Fitness locations are in Canada and the rest are spread over 28 US states. Twenty-six clubs are in the founding state of Minnesota and twenty-five are in Texas. To view all the company locations, go to the Life Time Fitness main webpage and click on the “Locations” link in the top toolbar, or go to the All Locations page directly.
The availability of Life Time Fitness clubs in so many areas earns the following Rating: 5/5
Memberships Costs and Fees
Costs of Life Time Fitness membership vary by type and location but allow for entry and use of all club amenities. Life Time Fitness pricess are as follows:
- Day pass membership – The cost is $30 per day and the passes are sold in one or five-day increments.
- Monthly membership – The average cost is $139 per month for the basic package. There is a $79.50 one time joining fee which increases if you add members.
- Annual membership or loyalty membership – An annual membership costs about $129.50 per month and you need to sign a one-year contract and pay the same $79.50 joining fee. These memberships can be upgraded as well, and they convert to month-to-month after the first year.
Because the rates are higher than most, the rating in this area is 3/5.
You can read more about Life Time Fitness costs in our article on Life Time Fitness prices and membership fees.
Cleanliness and Maintenance
Most users were extremely positive in their reviews of the equipment and facilities of Life Time Fitness. As a summary, the clubs are beautiful and more like resorts. Life Time Fitness gym machines are always in working order. All areas are clean and well maintained and the staff will help you with the equipment if you need training. The child care center is a comfortable, safe, and playful environment perfect for kids of all ages.
Lockers and Showers
There were very few complaints related to the Life Time Fitness lockers or shower rooms. Guests were quick to point out that these rooms are constantly cleaned and restocked on a regular basis and look like “new” on every visit. These rooms are equipped with toiletries and hair dryers and the use of all of these facilities are available and included in all membership types.
Amenities vary by location. However, some of the special areas and services are pools, water slides, saunas, hot tubs, a child care center, a spa, and a cafe. Some of the spa services have a fee but all other amenities listed are included with membership. If the club has a café, healthy meals are reasonably priced. The initial session with a personal trainer is free and any subsequent appointments are fee for service.
For as positive as the other Life Time Fitness reviews were for most of Life Time Fitness, the comments regarding their customer service were mainly negative. It was not that the front desk staff and trainers were unprofessional. However, the reviews focused on the fact that staff constantly attempted to sell additional services and were not helpful whenever membership problems arose. Customers stated that service staff seemed more intent on following rules than handling issues. It was also mentioned that refunds for cancellation were often delayed.
Life Time Fitness Verdict
Even though there were some problems with customer service, Life Time Fitness reviews were very positive overall. The final, general rating is 4/5. Life Time Fitness customers truly appreciated the fact that all amenities of the club were accessible and included with the membership dues. Life Time Fitness is upscale and makes guests feel like are attending a first-class resort. The modern equipment and training procedures make workouts seem like more fun than work.
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