Planet Fitness is a chain of gyms with over 1400 franchised locations in five different countries. The company was founded in 1992 to provide a comfortable, low-cost alternative to occasional gym-goers and those new to working out. The basic membership provides access to cardio and strength equipment and fitness classes at a home club. The Black Card membership includes these benefits at any club, plus use of any extra amenities. Even if this works for you, there may be circumstances that create a need for you to cancel your membership. This article will explain the Planet Fitness cancellation process and detail the fees that you may exist depending on your membership type.
About Planet Fitness
The Planet Fitness low membership costs make it a very affordable option. Whether you opt for a cardio or strength workout, each club has a variety of equipment that you can use to complete your workout. Membership also includes free fitness training. Certified trainers provide individual instruction when you need it and will design a program to help you meet your fitness goals. They offer professional guidance and conduct group classes to intensify your workouts. You monitor your own progress but you can seek assistance or amend your program with the trainers whenever necessary.
Planet Fitness Membership Fee
There are two levels of membership from which to choose. The basic membership costs $10 per month. Though a long-term commitment is not required, there is a $39 annual fee that is charged at the time of enrollment. The upgraded membership is called a Planet Fitness Black Card. The cost is $21.99 per month and there is still an annual fee of $39. The Black Card also requires a 12-month commitment. Regardless of membership type, the monthly fee is automatically deducted from your bank account.
Membership Cancellation Process
While it is true that you join Planet Fitness without signing an annual contract, you still make a commitment at the time that you join. With the basic membership, you agree to have your dues deducted monthly. With the upgraded membership, the same payment structure exists and you need to make a 12-month commitment.
To cancel either of these memberships, you must notify your local club. You must do this in person, by phone, or by certified mail, since the club will not accept your request in an email or by fax. You need to provide your membership number and all other identifying information as required.
For more details, questions or clarifications, you can contact Planet Fitness using any of the methods listed in our guide on Planet Fitness hours and contact.
You can go through the process above to either cancel or temporarily freeze your membership. However, there are multiple complaints about the Planet Fitness cancellation process. Most stem from the misunderstanding of the fee schedule. You must provide at least 30 days notice to ensure that deductions do not continue. The important thing is that you carefully read all policies in your member agreement. Also, it would help if you would share your Planet Fitness cancellation story so that others can learn from your experience.